Hear it from our customers

I am a small business owner and am thrilled with Main Street Bank. I like that I can transfer money, within 2 days to a non-Main Street bank account. I like mobile banking so if I only have a few checks, I can do it from my phone. Very robust IT applications. Then, there's the employees at Sudbury. Friendly, polite and respectful.

Highly recommend using this facility for your banking needs. I have business accounts as well as personal accounts. The level of service provided by the tellers at this branch is AMAZING ! A nice group of folks working with the members to satisfy all of our banking needs. Have had the pleasure of getting to know Cathy S., Sharon S., Kristin J., Mark P. as well as several other staff members. A great group of folks to represent Main St. Bank !

I'm a new customer to the Main Street Bank in Littleton and am so impressed. Maria Nephew and Bill Poutre were amazing in their professionalism, kindness, patience, and attention to detail. They really embody excellent customer service and I'm appreciative and grateful. Working with them was like a ray of sunshine.

Dear Mark's boss, I am writing this note to dole out buckets of praises to Mark Davis who recently helped me lock in a very good rate and helped me through the whole closing process. He has restored my faith in small local banks :) Mark was always available via phone or email every time I had a question. His professionalism was one that is beyond exceptional. Of all the closings I have done in the past two decades this was by far the best and it was to a great extent due to Mark. I would like to thank Mark for everything and you for being so lucky for having him in your team. (Should you believe this to be fake news feel feel free to call me.)

I wanted to email you and thank you and Main Street Bank for introducing me to "positive pay." This program has saved me and Ricciardi Bros Inc tens of thousands of dollars. The program works great. I would highly recommend this program to all your customers. It's safe, fast and very efficient. Thank you again for introducing this program to me.

I enjoy doing business with the Pepperell Branch. Today Cindy helped me with my transaction. Cindy always has a smile for all and is helpful with what ever is needed. It is a pleasure to deal with her!

Main Street and especially Deborah Campbell DeVries where great in helping me apply and get approved for my SBA loan. Its a big bank with the feel of local family friendly bank!

Great bank for business and personal needs. Maria in the Littleton office is super responsive and helpful. They have been tremendous during the 2020 Pandemic. Thank you everyone at Main Street.

I would love to speak on Main Street Bank's Positive pay system and if anyone ever has any doubts about it I would happily be a reference. Main Street Bank's Positive Pay system has not only saved our Company once but twice. The first check caught was for $40,000.00 and I could not have been more worried when I saw it. I called the Cash Management department at Main Street Bank right away and it was like it never happened. The check payment got returned to our checking account and it was literally like nothing ever happened. The second time, a check was stolen from our mailbox and it went the same way. A quick call to the Cash Management department and again it was like nothing happened. As the CFO of a small family-owned operation, I am grateful to know my family's life savings that are invested in this company are protected by a simple but effective safeguard at Main Street Bank.